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Digital Property Information Protocol

Helping the property industry share information earlier to reduce delays and fall-throughs, making land and property transactions faster, clearer and more certain for buyers and sellers.

The aim of the Digital Property Market Protocol (DPIP) is to enable the property industry to collaborate to provide the most efficient process to consumers who are buying or selling land and property.  The sharing of data earlier in the process, even in a non-digital format, will avoid duplication and provide improvements to the current process.   As digital data becomes increasingly available, and as standards and schemas are agreed in line with the Government’s home buying and selling reform roadmap, the process will become more digitally enabled and efficient.

This protocol is for buyers, sellers and property professionals.  The processes described aim to deliver efficiency but should not be considered a home-moving ‘checklist’ as each transaction and client is different.

The DPIP is intended to help all stakeholders in the transaction understand what role they can play in providing transparency and certainty to the process more quickly to reduce timescales and transaction fall throughs. 

The Protocol will be updated as new digital technology becomes available and will be reviewed regularly.

Data use in the current process

As this map shows, data consumption in the property sector is complex.  The ‘tube lines’ represent each of the key stakeholders in the process and the ‘tube stations’ are the datasets which they need to interact with to perform their role.

Gathering Material Information as early as possible will make the whole process far more efficient.

A full list of what data is required by different sectors of the property transaction process can be found in the link below.

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The Protocol

The protocol sets out who is responsible for each activity in the buying and selling process, helping ensure the right professional is involved at the right stage and that consumers (buyers and sellers) know which expert to consult for advice.  

The graphic below shows the key stages in the home buying and selling process and who is involved at that point.  Visit the individual sector pages under the DPIP for more information.​​​

​​Implementing the protocol will enable stakeholders to collaborate more effectively, have defined responsibilities to avoid duplication, share the required data and information as efficiently as possible and ensure a smoother customer journey.

You can also read this detailed booklet on the overall Protocol, which is from the Conveyancing lawyers perspective.

Click on the boxes below to find out how each sector will use and be supported by the Protocol.

For property professionals

Conveyancing lawers

act for the buyers, sellers and the buyer's lender, in terms of title, Material Information which would impact on informed decision making, and giving the transaction legal effect.

Estate agents

market the property, negotiate the sale, project manage the transaction, and chase up missing information to enable the transaction to go through.​​​​

Mortgage intermedaries

also mortgage advisor, identifies the most appropriate lending options for the borrower and manages the mortgage transaction.​​

Lenders

lend money to borrowers in the form of a mortgage (or charge), to fund the purchase of a property.

Surveyors

advise on the physical condition and structure of the property and whether works have been done that would need consents.​​​​​

Valuer

is the person who values the property on behalf of the lender or buyer, in many cases with a physical property inspection.

Information Providers

provide information/data so all involved in the process can make informed decisions and actions.

Legal Indemnity Insurers

provide insurance policies that protect property owners, buyers, and mortgage lenders from financial loss if a legal defect or title issue arises. 

Property Managers

support property owners in the management and maintenance of shared amenities benefiting the property.​​

Coming Soon

Future areas that will be included in the DPIP include:

 

  • Builders and developers

  • Technology providers

  • Consumers – more detailed information for buyers and sellers depending on their circumstances, including first time buyers, downsizing and those selling on behalf of someone who has died

  • Tax advisers

 

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The entire property industry needs to work together to transform the buying and selling process. Got ideas? Get in touch. 

2026 © Digital Property Market Steering Group 

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